Privacy Policy
Welcome to our website! This Privacy Policy is designed to explain how we collect, use, store, share, and protect your personal information when you use our website. Please read this Privacy Policy carefully to understand how we handle your personal information. If you have any questions or suggestions regarding this Privacy Policy, please feel free to contact us at any time.
I. Information We Collect
(1) Information You Voluntarily Provide
When you register, log in, subscribe, purchase goods or services, participate in activities, submit feedback, leave comments, or perform other operations on our website, you may provide us with the following personal information:
- Basic personal information: Such as name, gender, age, date of birth, ID card number (or other valid identification number), nationality, ethnicity, etc.
- Contact information: Such as phone number, email address, postal address, postal code, etc.
- Account information: Such as username, password, avatar, nickname, etc.
- Preference information: Such as your interests, content you follow, browsing history, search records, etc., to help us provide you with personalized services and recommendations.
- Other information: In specific circumstances, you may also provide other information, such as information involved when you participate in questionnaires or provide opinions and suggestions.
(2) Information We Automatically Collect
When you use our website, we may automatically collect the following information related to you:
- Device information: Including the model of the device you use, operating system version, browser type, screen resolution, unique device identifiers (such as IMEI, MAC address, etc., depending on device and browser settings). This information helps us provide a better adaptive experience and ensure the secure operation of the website.
- Location information: If you authorize us to access your location information (e.g., via GPS, base station positioning, Wi-Fi positioning, etc.), we may collect your approximate or precise location to provide location-based services, such as recommending nearby merchants or activities.
- Log information: When you visit our website, our servers automatically record certain log information, including your IP address, access time, visited pages, duration of stay, click behavior, page views, etc. This log information is used to analyze website usage, optimize website performance and user experience, and conduct security monitoring and troubleshooting.
- Cookies and similar technologies information: We may use Cookies, Web Beacons, Local Storage, and other similar technologies to collect and store information. Cookies are small data files sent to your device when you visit a website and read when you visit again. By using Cookies, we can identify your device, remember your preferences, analyze your browsing behavior, and provide more personalized and convenient services. You can manage and control the use of Cookies through browser settings, such as choosing to reject Cookies or delete stored Cookies, but this may affect your normal use of certain website functions.
II. How We Collect Information
(1) Direct Collection
We directly collect the personal information you voluntarily provide through registration forms, login interfaces, interactive functions (such as message boxes, questionnaires, etc.), and shopping processes on our website.
(2) Indirect Collection
- Automatically collect device information, location information, log information, etc., through the devices and browsers you use.
- Cooperate with third-party partners (such as advertising providers, data analysis agencies, payment service providers, etc.) to obtain information related to you from them in accordance with laws, regulations, and relevant agreements, provided that such information is obtained with your legal authorization or in compliance with legal provisions.
- Collect your relevant information from public channels (such as government public data, legitimate commercial databases, etc.), but only within the scope that is legal, compliant, and relevant to our business purposes.
III. Purposes for Which We Use Information
(1) Providing and Optimizing Services
- To identify your identity, provide basic services such as registration, login, and account management, ensuring you can normally use all functions of the website.
- To provide personalized content recommendations, product or service recommendations based on your provided personal information and browsing behavior, enhancing your user experience and satisfaction.
- To process your orders, payment requests, arrange product delivery or service provision, ensure the smooth progress of transactions, and provide after-sales service and support.
- To analyze website usage data, understand user behavior habits and needs, optimize website design, functions, and performance, and continuously improve and enhance our services.
(2) Conducting Marketing Activities
- With your consent, send you marketing emails, text messages, or push notifications about our products, services, promotions, discount information, etc., to help you stay informed about our latest developments and valuable information.
- When conducting joint marketing activities with third-party partners, provide your relevant information to partners within the scope of your authorization to jointly provide you with richer marketing experiences and preferential activities. However, we will require partners to comply with strict confidentiality and data protection regulations to ensure the security of your information.
(3) Ensuring Security and Compliance
- Monitor and prevent security threats such as cyberattacks, fraud, and illegal activities, protect the security of your account and personal information, and maintain the normal operation order of the website.
- Comply with applicable laws, regulations, industry standards, and regulatory requirements, cooperate with government agencies, judicial authorities, etc., in investigations, audits, compliance inspections, and disclose your personal information when necessary in accordance with the law.
(4) Other Purposes
With your explicit consent, we may use your personal information for other specific purposes, which will be clearly stated to you when collecting the information.
IV. Information Storage and Security
(1) Storage Location
The personal information we collect is stored within the territory of the People's Republic of China. If it is necessary to transmit some information overseas due to business needs, we will ensure compliance with relevant laws and regulations and take necessary security protection measures to safeguard the security of your personal information.
(2) Storage Period
We retain your personal information only for the shortest time necessary to achieve the purposes stated in this Privacy Policy, unless otherwise specified by laws and regulations or you agree to extend the retention period. When your personal information exceeds the retention period, we will delete it or anonymize it so that it can no longer identify your personal identity.
(3) Security Measures
- Technical measures: We adopt a series of industry-standard security technical measures, such as data encryption (e.g., SSL encryption protocol), access control, firewall settings, vulnerability scanning and repair, to protect your personal information from unauthorized access, acquisition, tampering, or disclosure.
- Management measures: We have established sound data security management systems and processes, clarified the responsibilities of various departments and personnel in data protection, provided data security training to employees, and improved their data security awareness and operational specifications to prevent data security incidents caused by human factors.
- Emergency response: We have formulated emergency plans for data security incidents. In the event of a personal information leakage or other security incident, we will immediately activate the emergency plan, take effective remedial measures to reduce the impact on you, and report the incident to you and relevant regulatory authorities in a timely manner in accordance with legal requirements.
Despite the reasonable and necessary security measures we have taken, due to the complexity of the Internet environment and technical limitations, we cannot guarantee the absolute security of your personal information. If you find a security risk to your personal information or believe there is a security issue with our handling of your personal information, please contact us immediately through the contact information provided in this Privacy Policy, and we will take measures to handle it as soon as possible.
V. Information Sharing, Transfer, and Disclosure
(1) Sharing
- We may share your personal information with our affiliated companies to provide you with more comprehensive services and a coordinated user experience. Before sharing, we will sign strict data protection agreements with affiliated companies to ensure they handle your personal information in accordance with this Privacy Policy and relevant laws and regulations.
- We may share your personal information with third-party partners (such as advertisers, technical service providers, data analysis agencies, payment institutions, logistics and distribution companies, etc.) to achieve the purposes stated in this Privacy Policy, such as providing personalized advertisements, conducting data analysis to optimize services, completing payment processes, and arranging product delivery. Before sharing, we will conduct strict evaluation and screening of third-party partners to ensure they have sufficient data security protection capabilities, and sign detailed data processing agreements with them to clarify the purposes, methods, and confidentiality obligations for using your personal information. Third-party partners may only use your personal information within the authorized scope and shall not use it for other purposes without your consent.
- Within the scope permitted by laws and regulations, to safeguard public interests or other legitimate rights and interests, we may share your personal information with relevant government departments, judicial authorities, regulatory agencies, etc., to cooperate with law enforcement investigations, judicial procedures, compliance reviews, etc.
(2) Transfer
We will not transfer your personal information to other companies, organizations, or individuals unless the following circumstances are met:
- We have obtained your explicit prior consent.
- It is required by laws and regulations or competent authorities.
- In transactions involving mergers, acquisitions, asset transfers, restructuring, or bankruptcy liquidation, if personal information is involved in the transfer, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy; otherwise, we will require them to obtain your consent again.
(3) Disclosure
We will disclose your personal information only in the following situations:
- With your explicit consent, you take the initiative to request us to disclose your personal information.
- In accordance with laws and regulations, or at the request of judicial or administrative authorities, we need to disclose your personal information in accordance with the law to fulfill legal obligations or cooperate with relevant investigations.
- To protect the legitimate rights and interests, safety, or public interests of us or other users, disclose your personal information within a reasonable and necessary scope, such as in preventing fraud, protecting network security, or responding to emergencies.
VI. Your Rights
(1) Right of Access
You have the right to access your personal information provided on our website at any time, including but not limited to basic personal information, contact information, account information, and order information. You can log in to your account and view and access such information in relevant settings or personal information management pages. If you cannot access your personal information through the above methods or have other questions about accessing personal information, please contact us, and we will assist you in resolving the issue within a reasonable time.
(2) Right of Correction
If you find that your personal information collected and stored by us is incorrect, inaccurate, or incomplete, you have the right to request us to correct or supplement it. You can log in to your account and modify editable information in the personal information management interface. For information that cannot be modified by yourself, you can submit a correction or supplement application to us, and we will correct or supplement the relevant information in a timely manner after verifying your identity.
(3) Right to Erasure
You have the right to request us to delete your personal information in the following circumstances:
- Our collection or use of your personal information violates laws and regulations.
- Our collection or use of your personal information is not obtained with your consent.
- The purposes for collecting or using your personal information have been achieved, cannot be achieved, or are no longer necessary.
- You no longer use our products or services, or you have canceled your account.
- Other circumstances specified by laws and regulations.
You can submit an application to delete personal information by contacting us. We will process the application in accordance with legal requirements and actual circumstances and inform you of the processing result within a reasonable time. Please note that in some cases, due to legal requirements or technical limitations, we may not be able to completely delete all your personal information immediately, but we will take measures to restrict the use of such information and ensure it is no longer further processed.
(4) Right to Withdraw Consent
For personal information processing activities that require your authorization and consent, you have the right to withdraw your consent at any time. You can withdraw your previously given consent by modifying your account settings, contacting us, etc. After withdrawing consent, we will no longer process relevant personal information based on your consent, but this will not affect the legality and validity of personal information processing activities we conducted before you withdrew your consent.
(5) Right to Cancel Account
If you decide to no longer use our website or services, you have the right to cancel your account registered on our website. You can log in to your account, find the account cancellation function entry in the account management page, and follow the system prompts to operate. After you cancel your account, we will delete or anonymize your personal information in accordance with legal requirements to ensure your personal information is no longer identified or used. Please note that account cancellation is an irreversible operation, and you will not be able to recover your account and related information after cancellation, so please consider carefully before proceeding.
(6) Right to Obtain Copies of Personal Information
Where permitted by laws and regulations and technically feasible, you have the right to obtain copies of your personal information. You can request us to provide copies of your personal information, and we will provide them to you in a reasonable manner and within a reasonable time after verifying your identity.
(7) Right to Complain and Report
If you have any questions, opinions, or complaints about our personal information processing behavior, you can contact us through the contact information provided in this Privacy Policy. We will handle your issue as soon as possible and reply to you within the specified time. If you are not satisfied with our handling result, you can also complain or report to the relevant regulatory authorities.
VII. Protection of Minors
We attach great importance to the protection of minors' personal information. This website does not provide services to minors under the age of 18, and we will not intentionally collect personal information of minors. If we find that we have accidentally collected personal information of minors, we will take immediate measures to delete it. If you are a guardian of a minor and find that the minor has provided personal information to us, please contact us promptly, and we will assist you in handling it.
VIII. Third-Party Links and Services
This website may contain links to other third-party websites or services, provided solely for your convenience. When you click on these links, you will leave this website and enter third-party websites or services. We have no control over the privacy policies and data processing behaviors of these third-party websites or services and assume no responsibility for them. Before accessing third-party websites or using third-party services, please carefully read their privacy policies to understand how they collect, use, and protect your personal information.
IX. Policy Changes
We may revise this Privacy Policy from time to time based on business development, changes in laws and regulations, or other reasons. The revised Privacy Policy will be published on this website and notified to you in an appropriate manner (such as pop-up prompts, in-site messages, etc.). Please regularly check for updates to this Privacy Policy to stay informed of the latest changes in how we handle your personal information. Your continued use of this website after the revision of the Privacy Policy constitutes your acceptance of the revised Privacy Policy.
X. Contact Us
If you have any questions, suggestions, or need further information regarding this Privacy Policy, or if you wish to exercise your rights, please contact us through the following methods:
Email: [marketing@noblelift.com]
We will contact you as soon as possible after receiving your feedback and handle your questions and requests within a reasonable time.
